Returns

Domestic Returns:

We hope that you love your purchase from Txgyy. If for any reason you are not completely satisfied with your purchase we accept returns within 21 days of the original purchase.      

Merchandise must be unworn, unwashed and in its original condition with all tags attached. Swim returns will not be accepted without liner attached. 
 
Refund will be made in the form of original payment within two weeks of receiving the goods back in our warehouse. Any orders will be subject to a $7.00 restocking fee which we be deducted from the refund.
 
E-gift cards and final sale items cannot be returned or refunded.

If you do not see an answer to your question above, please send us an email at service@txgyy.com. We’d love to hear from you!

Initiate a domestic return

 

International Returns:

We ship internationally to select countries. The goods will be imported on behalf of the consignee/buyer. The consignee authorizes Txgyy to import the goods on his behalf. Further, the consignee/buyer agrees Txgyy may delegate the obligation to import the goods on his behalf to a subcontractor (e.g. customs broker). The consignee will pay the taxes & duties in addition with the purchase price of the goods.For questions or issues please contact service@txgyy.com.

We accept returns of unworn items within 21 days of delivery.
Merchandise must be unworn, unwashed and in its original condition with all tags attached. Swim returns will not be accepted without liner attached.

If you would like to return an item, please email us at service@txgyy.com for an RMA number. You will be responsible for shipping the item back via a tracked mail carrier. Txgyy is unable to provide international return labels at this time. Customer to pay the cost of shipping the package back to Txgyy via a tracked service. We do not reimburse for the postage required to return.

All refunds will be credited back to the original form of payment. Shipping costs are not refundable.

3rd Party Retailers:

Txgyy can not guarantee any product that is not sold by txgyy.com or one of our approved retailers.

Returning Defective Products: 

Please contact customer service within 60 days from purchase at service@txgyy.com and we will look further into the issue. Proof of purchase is required. We only accept damaged items purchased through the txgyy.com website.”